Outage in Kuali
Platform and Build Service Disruption
Resolved MinorIncident Report
Summary AI Generated
Kuali experienced a 2.3-hour disruption affecting Platform and Build customers in the United States (Oregon) and Canada (Montreal), during which users had difficulty loading pages, accessing applications, and completing actions. Engineers identified a configuration issue that had reduced system capacity below expected levels. The configuration was corrected, restoring normal performance, with additional monitoring and preventive measures put in place.
We are investigating a service disruption affecting Platform and Build customers. Users may experience issues loading pages, accessing applications, or completing actions within the system.
Our team is actively working to restore normal service. We will provide additional updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 07/13/2026 04:24PM
Our engineers identified a configuration issue that was limiting system capacity below the expected level. The configuration has been corrected, and system performance has improved.
We will continue to monitor the environment and are taking additional steps to help prevent this issue from recurring.
INVESTIGATING
23 days ago - at 07/13/2026 04:06PM
We apologize for the disruption. Our engineers have increased system capacity, and performance has improved. The system is now loading as expected. We are continuing to monitor the environment and investigate the underlying cause, and we will provide additional updates as more information becomes available.
INVESTIGATING
23 days ago - at 07/13/2026 03:38PM
Our engineers are still actively working to restore normal service. We will provide another update as soon as there is additional progress to share.
INVESTIGATING
23 days ago - at 07/13/2026 03:01PM
Our engineers are continuing their investigation and working toward a resolution. We will provide another update as soon as additional information is available.
INVESTIGATING
23 days ago - at 07/13/2026 02:35PM
We are continuing to investigate this issue. We will share another update as more information becomes available.
INVESTIGATING
23 days ago - at 07/13/2026 02:07PM
We are investigating a service disruption affecting Platform and Build customers. Users may experience issues loading pages, accessing applications, or completing actions within the system.
Our team is actively working to restore normal service. We will provide additional updates as more information becomes available.
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