Outage in Kuali
Intermittent PDF Generation Failures
Resolved MinorIncident Report
Summary AI Generated
Kuali experienced intermittent PDF generation failures affecting browser-based PDF exports and workflow notifications with PDF attachments across US (Oregon) and Canada (Montreal) regions. The incident lasted approximately 54 minutes before engineers deployed a fix to restore functionality. Failed workflow jobs were subsequently retried to ensure any missed notifications were processed.
We are investigating an issue that is causing PDF generation to fail intermittently for some users. Our team is working to identify the cause and restore reliable functionality as quickly as possible. We will share additional updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/03/2026 04:53PM
Our engineers have deployed a fix, and the PDF generation issue should now be resolved. We will also retry affected workflow jobs to ensure previously failed notifications are processed.
IDENTIFIED
2 days ago - at 08/03/2026 04:25PM
Our team has identified a potential cause of the issue affecting browser-based PDF exports and workflow notifications with PDF attachments. We are currently testing a fix and will provide another update as soon as testing is complete.
INVESTIGATING
2 days ago - at 08/03/2026 04:03PM
We are investigating an issue that is causing PDF generation to fail intermittently for some users. Our team is working to identify the cause and restore reliable functionality as quickly as possible. We will share additional updates as more information becomes available.
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