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Outage in Kualo

CloudVPS Reboots

Resolved Major
July 08, 2025 - Started 10 months ago - Lasted 44 minutes

Incident Report

Dear Clients,

Our monitoring systems have identified a hardware failure within a section of our London cloud infrastructure. While client servers are still operating as normal, we have begun work to migrate client servers within the affected section of our cloud across to redundant and unaffected computing resource. Client servers that are affected will experience a brief reboot, which typically should last no more than a few minutes.

We sincerely apologise for any inconvenience that this causes. Please don’t hesitate to let us know via our helpdesk at https://my.kualo.com/ if you have any questions or concerns.

Kind regards,

Kualo Support

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