Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco Nequi

Resolved Minor
July 24, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Se evidencia un incremento de transacciones declinadas por mensaje de error “NOT_AUTHORIZED”, se procede a realizar el escalamiento con el procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 07/24/2024 07:52AM

Se ha mantenido en monitoreo y se valida que desde las 02:12 (GMT-5) se evidencia comportamiento estable acorde a los históricos para la entidad financiera, por lo que se procede con el cierre del incidente.

INVESTIGATING 7 months ago - at 07/24/2024 07:14AM

Se evidencia un incremento de transacciones declinadas por mensaje de error “NOT_AUTHORIZED”, se procede a realizar el escalamiento con el procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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