Outage in Kushki

Intermitencia Card Processor Credibanco (CO)

Resolved Minor
December 13, 2024 - Started 9 days ago - Lasted 40 minutes
Official incident page

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Outage Details

Se observa un total rechazo de transacciones. Se procede a escalar con el procesador para validar mayor detalle. Nos mantenemos en monitoreo y cualquier novedad estaremos informando oportunamente.
Components affected
Kushki Credibanco (COL)
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/13/2024 09:48AM

Desde las 04:27 (GMT-5) se verifica el ingreso de trxs aprobadas, al momento se valida una normalidad en el flujo transaccional, cabe mencionar que en la madrugada dicho flujo es bajo por lo que al evidenciar estabilidad se procede con el cierre del incidente.

INVESTIGATING 9 days ago - at 12/13/2024 09:21AM

Se observa un total rechazo de transacciones. Se procede a escalar con el procesador para validar mayor detalle.

Nos mantenemos en monitoreo y cualquier novedad estaremos informando oportunamente.

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