Outage in Kushki

Intermitencia Transfer Processor ETPay (CL) - Banco Santander

Resolved Minor
January 08, 2025 - Started about 23 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Se evidencia un incremento de rechazos para la entidad financiera Banco Santander (CL) en su mayoría por “Tiempo de sesion expirado”. Estamos gestionando comunicación con el procesador para validar mayor detalle. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ETPay (CH)
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 01/08/2025 01:35PM

Se observa estabilidad transaccional para la entidad financiera Banco Santander (CL) con Etpay. Del lado del procesador no se ha recibido mayor información. Damos por cerrado el incidente.

INVESTIGATING about 23 hours ago - at 01/08/2025 12:12PM

Se evidencia un incremento de rechazos para la entidad financiera Banco Santander (CL) en su mayoría por “Tiempo de sesion expirado”. Estamos gestionando comunicación con el procesador para validar mayor detalle.

Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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