Outage in Kushki

Intermitencia Card Processor Credimatic (EC)

Resolved Minor
February 12, 2025 - Started 10 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Se observa un total rechazo de transacciones para el procesador Credimatic (EC) con un emisor en particular, en su mayoría por el causal Limite de recuento de actividad supero, el caso ha sido escalado con el procesador para validar mayor detalle de la intermitencia.
Components affected
Kushki Credimatic (EC)
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 02/12/2025 07:32PM

Se observa que los rechazos con el emisor se detuvieron desde las 13h38 (GMT-5), y se confirma estabilidad a nivel transaccional. Por parte del procesador no se ha recibido información. Damos por cerrado el incidente.

INVESTIGATING 10 days ago - at 02/12/2025 06:31PM

Se observa un total rechazo de transacciones para el procesador Credimatic (EC) con un emisor en particular, en su mayoría por el causal Limite de recuento de actividad supero, el caso ha sido escalado con el procesador para validar mayor detalle de la intermitencia.

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