Outage in Kushki

Intermitencia Card Processor Credimatic (EC) - Banco Pichincha

Resolved Minor
April 28, 2025 - Started about 7 hours ago - Lasted 37 minutes
Official incident page

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Outage Details

Se observa incremento de rechazos para la entidad por el causal “Limite de recuento de actividad supero”. El caso se encuentra reportado al procesador para validar detalles del caso. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki Credimatic (EC)
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 04/28/2025 08:35AM

Desde las 03:21 (GMT-5) se observa que los errores se han detenido y al momento se valida una estabilidad en el fujo transaccional por lo que se procede con el cierre del incidente.

INVESTIGATING about 7 hours ago - at 04/28/2025 08:19AM

Se observa incremento de rechazos para la entidad por el causal “Limite de recuento de actividad supero”. El caso se encuentra reportado al procesador para validar detalles del caso.

Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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