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Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Nequi

Resolved Minor
June 17, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Se evidencia incremento de rechazos para la entidad financiera Banco Nequi (CO) por “NOT_AUTHORIZED ”. Se ha escalado el caso con el procesador para más detalles. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)

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RESOLVED 1 day ago - at 06/18/2026 06:34AM

Se evidencia normalidad desde las 01:00 am para banco nequi, de parte del procesador no se ha tenido respuesta, sin embargo al momento se valdivia normalidad por lo que damos por cerrado el incidente.

INVESTIGATING 1 day ago - at 06/18/2026 05:39AM

Se evidencia incremento de rechazos para la entidad financiera Banco Nequi (CO) por “NOT_AUTHORIZED ”. Se ha escalado el caso con el procesador para más detalles.
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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