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Outage in Kushki

Intermitencia Transfer Processor ACH/PSE (CO) - Banco Itaú

Resolved Minor
August 24, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Se evidencia un rechazo total de transacciones por "NOT_AUTHORIZED" con el emisor. Se ha reportado el caso al procesador para sus respectivas validaciones. Se mantiene en monitoreo y cualquier novedad se informará oportunamente
Components affected
Kushki ACH (CO)

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RESOLVED 2 days ago - at 08/24/2026 11:33PM

Se ha mantenido en monitoreo y se evidencia estabilidad a nivel transaccional para el emisor. Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso.

INVESTIGATING 2 days ago - at 08/24/2026 08:51PM

Se evidencia un rechazo total de transacciones por "NOT_AUTHORIZED" con el emisor. Se ha reportado el caso al procesador para sus respectivas validaciones.

Se mantiene en monitoreo y cualquier novedad se informará oportunamente

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