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Outage in Kushki

Intermitencia Card Processor Kushki (MX) - Banco Citibanamex

Resolved Minor
September 13, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Se ha mantenido en monitoreo y se evidencia un comportamiento inusual a nivel transaccional para el emisor Citibanamex. En validaciones con Prosa informa que ya se encuentra reportada la novedad a E-Global. Se mantiene en monitoreo y cualquier novedad se estará informando.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/13/2026 10:30AM

Se ha mantenido en monitoreo y se evidencia estabilidad para el emisor. Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso

MONITORING 3 days ago - at 09/13/2026 07:36AM

Se ha mantenido en monitoreo y se evidencia un comportamiento inusual a nivel transaccional para el emisor Citibanamex. En validaciones con Prosa informa que ya se encuentra reportada la novedad a E-Global.

Se mantiene en monitoreo y cualquier novedad se estará informando.

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