Outage in Kyruus

ProviderMatch Analytics – Dashboards / Provider Data Extracts Delayed

Resolved Minor
October 28, 2020 - Started over 4 years ago - Lasted over 1 year
Official incident page

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Outage Details

The Kyruus team has identified an issue that prevented the ProviderMatch Analytics dashboards & Provider Data Extracts from being updated this morning. These reports are expected to be updated this afternoon. The data currently displayed in the dashboards and extracts is from 10/26/2020. Please reach out to support@kyruus.com with any questions.
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 10/28/2020 06:37PM

Our team has resolved the issue that caused this morning's delay, and have completed updating the dashboards in ProviderMatch Analytics with data up through 10/27/20.

MONITORING over 4 years ago - at 10/28/2020 02:47PM

The Kyruus team is continuing to monitor the issue that was preventing the ProviderMatch Analytics dashboards & Provider Data Extracts from being updated this morning. The Provider Data Extracts have been loaded successfully at this time The dashboards are still expected to be updated this afternoon.

IDENTIFIED over 4 years ago - at 10/28/2020 12:22PM

The Kyruus team has identified an issue that prevented the ProviderMatch Analytics dashboards & Provider Data Extracts from being updated this morning. These reports are expected to be updated this afternoon. The data currently displayed in the dashboards and extracts is from 10/26/2020. Please reach out to support@kyruus.com with any questions.

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