Outage in Label Insight

Trouble registering and logging in

Resolved Minor
December 19, 2019 - Started about 5 years ago
Official incident page

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Outage Details

Some users may be experiencing trouble when logging in to the Label Insight platform. We have identified this incident as a result of an outage by our authentication provider. We will send an additional update in 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 12/19/2019 08:13PM

This incident has been resolved.

MONITORING about 5 years ago - at 12/19/2019 08:09PM

We are continuing to monitor for any further issues.

MONITORING about 5 years ago - at 12/19/2019 06:53PM

We are seeing some improvements as some users are able to login. The response times are slow and not entirely predictable at this time.

We will send an additional update in 30 minutes.

MONITORING about 5 years ago - at 12/19/2019 06:22PM

Some users may be experiencing trouble when logging in to the Label Insight platform. We have identified this incident as a result of an outage by our authentication provider.
We will send an additional update in 30 minutes.

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Preview Down - over 5 years ago
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