Outage in Labrador CMS
Editor disruptions
Resolved MajorIncident Report
As one of our physical servers experienced hardware problem and was taken offline, the automatic failover functionality was caught in a bad state and needed to be restarted manually. This led to some of our customers experiencing intermittent failures in the CMS and being unable to log in and publish articles.
The affected physical server has now been repaired and the failover component is being further improved to prevent a similar incident in the future.
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RESOLVED
almost 2 years ago - at 08/20/2024 10:17AM
As one of our physical servers experienced hardware problem and was taken offline, the automatic failover functionality was caught in a bad state and needed to be restarted manually. This led to some of our customers experiencing intermittent failures in the CMS and being unable to log in and publish articles.
The affected physical server has now been repaired and the failover component is being further improved to prevent a similar incident in the future.
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