Outage in Lago

API Performance Degradation

Resolved Minor
November 03, 2025 - Started 1 day ago - Lasted 37 minutes
Official incident page

Incident Report

We’re currently experiencing slower-than-usual API response times due to a surge in incoming requests. Our engineering team is actively scaling the infrastructure to restore normal performance and investigating the root-cause.
Components affected
Lago Cloud API

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/03/2025 08:48PM

This issue has been resolved. The slowdown was caused by a very high volume of events and increased traffic on the current usage endpoint, coming from one customer on the US cluster. The team scaled the service within seconds of detecting the issue, and API performance has since returned to normal levels.

INVESTIGATING 1 day ago - at 11/03/2025 08:17PM

We’re currently experiencing slower-than-usual API response times due to a surge in incoming requests. Our engineering team is actively scaling the infrastructure to restore normal performance and investigating the root-cause.

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