US-SOUTH-3 Region Resources Not Visible on Dashboard, Impacting Launches and Terminations

Severity Level: High

We've identified that this issue is affecting the status of instances and filesystems in the us-south-3 region within the API and Console. Some users may see these resources as unhealthy when checking their dashboard and API.

For clarity, the alert/unhealthy status is a display issue, not a reflection of actual instance health. The underlying infrastructure is healthy. If you already have connection details for an instance in us-south-3, you can continue to access it normally.



We're continuing to work on a resolution and will provide another update as soon as we have one.



Thank you for your patience.
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In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible.


• https://support.lambdalabs.com/hc/en-us/requests/new

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Severity Level: Medium

We’re currently investigating a potential issue with our us-south-3 region. Users may experience instance launches and terminations in a stuck state.

Our teams are actively working to identify the root cause and mitigate or resolve the issue.

Thank you for your patience and understanding during this time.

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In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible.


• https://support.lambdalabs.com/hc/en-us/requests/new

To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.