Outage in Landbot

WhatsApp Message Template Sending Issue

Resolved Major
February 03, 2025 - Started about 1 month ago - Lasted about 17 hours
Official incident page

IsDown continuously monitors the Landbot status page and multiple sources to provide up-to-date information. Check back with us for the latest Landbot uptime status.

Outage Details

We are currently experiencing an issue affecting the sending of WhatsApp message templates that include buttons. Our team is investigating the root cause and working to resolve it as quickly as possible. We apologize for any inconvenience and will provide updates as soon as we have more information. Thank you for your patience.
Components affected
Landbot WhatsApp services
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/04/2025 10:14AM

The issue affecting the sending of WhatsApp message templates with buttons has been resolved.

We appreciate your patience and apologize for any inconvenience caused.

MONITORING about 1 month ago - at 02/04/2025 09:37AM

A fix has been implemented and we are monitoring results.

IDENTIFIED about 1 month ago - at 02/04/2025 08:15AM

The issue has been identified and a fix is being implemented. We appreciate your patience and will provide further updates as we make progress.

INVESTIGATING about 1 month ago - at 02/04/2025 08:09AM

We are currently experiencing an issue affecting the sending of WhatsApp message templates that include buttons. Our team is investigating the root cause and working to resolve it as quickly as possible.

We apologize for any inconvenience and will provide updates as soon as we have more information.

Thank you for your patience.

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