Outage in Langara IT

Temporary Phone Service Outage

Resolved Major

November 19, 2024 - Started over 1 year ago - Lasted about 17 hours
Official incident page

Incident Report

We are currently experiencing phone-related issues. All external phone calls to and from Langara main campus are not working at this time. Please note that on-campus calls are still operational. A phone technician is currently on site working to restore the phone system. It is anticipated that it will take at least four hours to recover the system and restore full functionality.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/20/2024 03:04PM

This incident has been resolved.

MONITORING over 1 year ago - at 11/20/2024 12:08AM

The issue with external calls has been resolved. Phone systems have been restored and are now fully operational.

IDENTIFIED over 1 year ago - at 11/19/2024 10:26PM

We are currently experiencing phone-related issues.
All external phone calls to and from Langara main campus are not working at this time.
Please note that on-campus calls are still operational.

A phone technician is currently on site working to restore the phone system.
It is anticipated that it will take at least four hours to recover the system and restore full functionality.

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