Outage in Laserfiche

[All Regions] - Email messages and notifications are failing to be sent

Resolved Minor
December 06, 2022 - Started about 2 years ago - Lasted 30 minutes
Official incident page

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Outage Details

We are currently investigating an issue where email messages and notifications from Process Automation applications are failing to be sent.
Components affected
Laserfiche Process Automation Laserfiche Process Automation Laserfiche Process Automation
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/06/2022 04:27AM

This incident has been resolved and email messages and notifications should be sending successfully.

INVESTIGATING about 2 years ago - at 12/06/2022 04:05AM

We are currently investigating an issue where email messages and notifications from Process Automation applications are failing to be sent.

Latest Laserfiche outages

[US] - Some customers may encounter a performance issue or inability to access Process Automation. - 16 days ago
[US] Process Automation may not be available - 27 days ago
US - 502 Bad Gateway error when accessing some parts of Forms Process Automation - about 1 month ago
CA - Some customers may experience degraded performance when accessing their repository. - about 2 months ago
[US] - Customers may experience an issue logging into Laserfiche Cloud - 2 months ago

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