Outage in Laserfiche

[All Regions] - Email messages and notifications are failing to be sent

Resolved Minor
December 06, 2022 - Started almost 2 years ago - Lasted 30 minutes
Official incident page

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Outage Details

We are currently investigating an issue where email messages and notifications from Process Automation applications are failing to be sent.
Components affected
Laserfiche Process Automation Laserfiche Process Automation Laserfiche Process Automation
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/06/2022 04:27AM

This incident has been resolved and email messages and notifications should be sending successfully.

INVESTIGATING almost 2 years ago - at 12/06/2022 04:05AM

We are currently investigating an issue where email messages and notifications from Process Automation applications are failing to be sent.

Latest Laserfiche outages

[US] - Users may experience degraded performance in Workflow business rule related activities - 16 days ago
[US] - Some customers may experience degraded performance when accessing their repository. - 23 days ago
[US] - Workflow performance issue impacting some customers - about 1 month ago
[US] - Some customers may have been unable to access their repository or view folder content. - about 2 months ago
[EMEA] - Workflow instances may get stuck in an idle state - 2 months ago

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