Check if Laserfiche is down, official outages, user-reported issues, and outages map.
Laserfiche is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Laserfiche status data.
IsDown has tracked 126 incidents since started monitoring Laserfiche status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 09, 2025
01:10 PM EDT
|
Minor
We are investigating slowness/idleness with business rule related activities in Workflow.
|
about 2 hours |
Sep 09, 2025
11:33 AM EDT
|
Major
We are investigating an issue where some Laserfiche Cloud US customers are unable to access their...
|
about 2 hours |
Aug 27, 2025
02:20 PM EDT
|
Minor
We are investigating an issue where usage of Laserfiche AI features (e.g. Smart Fields, Smart Cha...
|
about 3 hours |
Jun 24, 2025
09:38 PM EDT
|
Major
We are aware of issues accessing Laserfiche repositories. We are actively investigating.
|
about 1 hour |
Jun 06, 2025
04:40 PM EDT
|
Major
We are investigating an issue where users encounter an error message stating the business process...
|
about 3 hours |
Apr 28, 2025
06:13 PM EDT
|
Minor
[US] - Workflows with a Capture Profile activity may see delays or increased error rates resultin...
We are investigating a performance issue in the Laserfiche Cloud US region that's affecting workf...
|
about 6 hours |
Apr 07, 2025
08:33 PM EDT
|
Major
We are investigating an issue where business process instances are getting suspended at "save to ...
|
about 1 hour |
Mar 27, 2025
02:14 PM EDT
|
Minor
We are investigating an issue where some repositories may be experiencing performance or availabi...
|
about 2 hours |
Mar 09, 2025
08:31 PM EDT
|
Major
We are currently investigating an issue occurring in Laserfiche Cloud US and CA where Business Pr...
|
about 2 hours |
Feb 10, 2025
11:09 AM EST
|
Minor
We are investigating this issue in which some customers may receive access denied.
|
about 3 hours |
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IsDown aggregates scheduled maintenances for Laserfiche. Currently, there are 1 more maintenances scheduled.
Scheduled for October 18, 2025 at 09:00 PM EDT · until 09:10 PM EDT
Repositories will be briefly unavailable as a result of scheduled maintenance.
Component | Status |
---|---|
US | OK |
Canada | OK |
EMEA | OK |
Enterprise content management software that provides document management, process automation, full-text search, and secure sharing capabilities.
Monitoring Laserfiche since October 2022
Tracking 42 Laserfiche services and regions
12 incidents in 2025
Laserfiche isn't down. You can check Laserfiche status and incident details on the top of the page. IsDown continuously monitors Laserfiche official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Laserfiche is currently operational. You can check Laserfiche status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Laserfiche being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Laserfiche official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Laserfiche last outage was on October 09, 2025 with the title "[US] - Degraded Performance for business rule related activities in Workflow"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Laserfiche and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Laserfiche is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Laserfiche's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Laserfiche with maximum flexibility
IsDown monitors Laserfiche for major outages. A major outage is when Laserfiche experiences a critical issue that severely affects one or more services/regions. When Laserfiche marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Laserfiche status page for minor outages. A minor outage is when Laserfiche experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Laserfiche status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Laserfiche publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Laserfiche and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Laserfiche and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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