US-based Laserfiche users experienced performance degradation when running business rules in Process Automation. The incident lasted approximately 2 hours before a fix was implemented and confirmed resolved. No further impact was reported following the resolution.
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The reported performance degradation affecting US users when running business rules has been resolved. We appreciate your patience while we worked to address the issue.
We have implemented a fix and are monitoring the system to ensure performance has returned to normal for US users when running business rules.
We are investigating reports of performance degradation affecting US users when running business rules. We will provide an update as more information becomes available.
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