Outage in Laserfiche

[US] Some Users May Be Unable to Access Laserfiche Cloud

Resolved Major

October 27, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

A Cloudflare incident caused some US-based Laserfiche Cloud users to be unable to access the sign-in page and repository for approximately 1.7 hours. The Sign-In Page, Repository Service, and Web Client were all affected. Cloudflare implemented a fix restoring access, and the incident was fully resolved shortly after.

We are investigating an issue affecting some US users who may be unable to access the Laserfiche Cloud sign-in page and repository. We will provide an update as more information becomes available.

Components affected

Laserfiche Sign-In Page Laserfiche Repository Service Laserfiche Web Client

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 10/27/2026 03:32PM

The Cloudflare incident has been resolved.

MONITORING 3 days ago - at 10/27/2026 03:04PM

Affected US users are able to access Laserfiche Cloud again. The issue is related to a Cloudflare incident in which they have implemented a fix. See https://www.cloudflarestatus.com/incidents/dk2obcyw2aew for additional details. We will continue monitoring the situation.

INVESTIGATING 3 days ago - at 10/27/2026 01:51PM

We are investigating an issue affecting some US users who may be unable to access the Laserfiche Cloud sign-in page and repository. We will provide an update as more information becomes available.

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