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Outage in Laserfiche

Users May Be Unable to Log Into Laserfiche Cloud Through the Outlook Add-in, Custom Web Applications, and Single-page Applications

Resolved Minor
November 06, 2026 - Started 7 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

A minor incident lasting approximately one hour prevented users from logging into Laserfiche Cloud through the Outlook Add-in, custom web applications, and single-page applications. The issue was investigated and fully resolved, restoring login functionality across all affected access methods.

We are investigating an issue in which users may be unable to log into Laserfiche Cloud when using the Outlook Add-in, custom web applications, and single-page applications.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 11/06/2026 06:22PM

The issue has been resolved and users can successfully log into Laserfiche Cloud from the Outlook Add-in, custom web applications, and single-page applications again. We appreciate your patience while we worked to address the issue.

INVESTIGATING 7 days ago - at 11/06/2026 05:20PM

We are investigating an issue in which users may be unable to log into Laserfiche Cloud when using the Outlook Add-in, custom web applications, and single-page applications.

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