Outage in Laserfiche

[CA] - Document operations such as importing, copying, or deleting may hang and not complete properly

Resolved Minor
December 01, 2023 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue in which Laserfiche Cloud Canada customers experience a hang when trying to import, copy, or delete documents in the repository.
Components affected
Laserfiche Web Client
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/01/2023 09:58PM

The issue has been resolved.

MONITORING 10 months ago - at 12/01/2023 08:47PM

A mitigation step has been performed to address the issue. Document operations should be functioning normally again. We will continue to monitor the situation.

INVESTIGATING 10 months ago - at 12/01/2023 08:39PM

We are investigating an issue in which Laserfiche Cloud Canada customers experience a hang when trying to import, copy, or delete documents in the repository.

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