Outage in LastPass

Issues Delivering Login Verification Emails

Resolved Major

February 17, 2026 - Started 10 days ago - Lasted about 17 hours
Official incident page

Incident Report

We are aware of an issue where some customers are not receiving login verification emails required for verification. As a result, impacted users may be unable to complete the login process. If you are affected, please contact Support using the Request Help Logging in button from this article: https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/having-trouble-logging-in-faq.html&_LANG=enus for assistance, and our team will help verify your identity and restore access. We will provide updates as the team continues the investigation.

Components affected

LastPass - United States LastPass - Australia

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 02/18/2026 02:29PM

This incident has been resolved.

INVESTIGATING 9 days ago - at 02/18/2026 03:21AM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 02/17/2026 10:22PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 02/17/2026 09:09PM

We are aware of an issue where some customers are not receiving login verification emails required for verification. As a result, impacted users may be unable to complete the login process.

If you are affected, please contact Support using the Request Help Logging in button from this article: https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/having-trouble-logging-in-faq.html&_LANG=enus for assistance, and our team will help verify your identity and restore access.

We will provide updates as the team continues the investigation.

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