LastPass experienced a major service disruption affecting user login and vault access, preventing customers from accessing their password vaults and secured notes, with mobile app biometric authentication also failing. Users reported being unable to log back in after attempting to access secured content, with errors occurring around 13:10 UK time. The issue was resolved after 22 minutes of investigation and remediation by LastPass engineers.
We have confirmed that the issue has been resolved.We will conduct an internal review of this issue to help prevent or minimize future recurrence.
We are actively investigating reports that customers may be experiencing issues .
Our engineers are working to resolve the issue and will provide another update shortly.
Users report inability to log in across multiple platforms (web, extension, Android app), experiencing 502 errors and connection issues.
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