Outage in Later

Errors Collecting Facebook and Instagram Analytics for Some Users

Resolved Minor

November 28, 2025 - Started 2 months ago - Lasted about 13 hours
Official incident page

Incident Report

We are currently experiencing an issue collecting Instagram and Facebook analytics data for some of our users. Our team is actively investigating to determine the root cause.

Components affected

Later Facebook Publishing

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/28/2025 05:52PM

This incident has been resolved.

MONITORING 2 months ago - at 11/28/2025 03:29PM

Update 7:27am PST: Meta's APIs have recovered and Later's systems are currently working to process the backlog of analytics data caused by the disruption.

We are actively monitoring the flow of data to ensure all available analytics are being pulled into Later as expected.

IDENTIFIED 2 months ago - at 11/28/2025 06:01AM

Update 9:59PM PST: We believe this a result of errors when connecting to Meta APIs. We have reached out to their team directly to identify a solution.

We are currently experiencing an issue collecting Instagram and Facebook analytics data for some of our users. Our team is actively investigating to determine the root cause.

INVESTIGATING 2 months ago - at 11/28/2025 05:09AM

We are currently experiencing an issue collecting Instagram and Facebook analytics data for some of our users. Our team is actively investigating to determine the root cause.

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