Outage in Latitude.sh

Network issue affecting services in Sao Paulo location

Resolved Major

September 10, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

Network issue affecting services in our Sao Paulo location, identified today at approximately 21:00 UTC. Our Network Operations team is actively investigating the issue and working to fully restore normal conditions.

Components affected

Latitude.sh SAO

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 09/11/2026 12:03AM

A link degradation was identified with one of our providers.

As a mitigation measure, traffic from the data center was rerouted through alternative links.

Following continuous monitoring, the link has stabilized and performance has returned to normal.

MONITORING 4 days ago - at 09/10/2026 11:37PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 09/10/2026 10:13PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 09/10/2026 10:03PM

Network issue affecting services in our Sao Paulo location, identified today at approximately 21:00 UTC.
Our Network Operations team is actively investigating the issue and working to fully restore normal conditions.

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