Outage in LaunchDarkly

We're experiencing an increased error rate in our UI and API endpoints.

Resolved Major
May 25, 2024 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/25/2024 09:51PM

This incident has been resolved.

MONITORING 7 months ago - at 05/25/2024 08:39PM

We have implemented a fix and we have seen all monitoring return to normal. Any SDKs which failed to connect will reconnect automatically. All users are now able to log in and access LD. We are continuing to monitor.

IDENTIFIED 7 months ago - at 05/25/2024 07:47PM

We are experiencing failures on both the web console and the Flag Delivery network. Some users will not be able to log in to LaunchDarkly. Some SDKs will fail to connect to the flag delivery network.

IDENTIFIED 7 months ago - at 05/25/2024 07:00PM

This issue is also causing some customers to be unable to log in.

INVESTIGATING 7 months ago - at 05/25/2024 06:50PM

We are currently investigating this issue.

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