Outage in LaunchDarkly

Delayed flag updates for polling SDKs

Resolved Minor
October 05, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Some customers are experiencing delayed flag updates using polling SDKs. We have identified the issue and are working to resolve it. SDKs using streaming are not affected.
Components affected
LaunchDarkly Feature flag CDN

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/05/2024 01:42PM

The issue with delayed flag updates for SDKs in polling mode for some customers has been resolved. Impacted services have returned to normal operation.

MONITORING about 1 year ago - at 10/05/2024 01:29PM

The issue with delayed flag updates for SDKs in polling mode has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this page until it is resolved.

IDENTIFIED about 1 year ago - at 10/05/2024 01:10PM

We have identified the issue with our upstream provider and working with them to resolve it. We have seen significant improvement, but small number of customers may still be observing delayed flag updates for SDKs in polling mode. SDKs in streaming mode are not affected.

IDENTIFIED about 1 year ago - at 10/05/2024 12:24PM

Some customers are experiencing delayed flag updates using polling SDKs. We have identified the issue and are working to resolve it. SDKs using streaming are not affected.

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