Investigating - Known Impact

The issue with increased latency and error rates across APIs has been resolved. Impacted services have returned to normal operation.

We have scaled up and there is now no customer impact. We are continuing to monitor the performance of impacted services. We will continue to update this page until it is resolved.

We believe customer impact is mitigated due to scaling up. We are still investigating root cause.

We are continuing to investigate this issue.

We scaled up infrastructure to mitigate increased latency and error rate. We are continuing to investigate and will provide updates as they become available.

Customers are experiencing increased latency and error rate across all APIs. The team is investigating and we will provide more updates when available.

Some customers may be experiencing polling SDKs intermittently failing to get updates. In most cases we expect these to be succeeding upon retry. We are investigating and will provide updates as they become available.