Outage in LaunchDarkly

Investigating - Increase in SDK errors

Resolved Minor
December 15, 2025 - Started 11 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an increase in SDK error rates affecting a small portion of requests, currently estimated at less than one percent. SDKs will automatically retry these errors, so the primary customer impact is expected to be longer SDK initialization times rather than request failures. We believe the issue is related to an ongoing incident affecting one of our vendors. Our team is actively working to mitigate the impact and will provide additional updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/15/2025 04:38PM

This incident has been resolved.

MONITORING 10 days ago - at 12/15/2025 04:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 days ago - at 12/15/2025 03:43PM

We are observing a reduction in SDK errors. We are continuing to work on a fix.

IDENTIFIED 10 days ago - at 12/15/2025 03:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 days ago - at 12/15/2025 03:22PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 12/15/2025 03:03PM

We are also observing a small percentage timeouts when modifying feature flags via our API or UI. We are continuing to investigate this error.

INVESTIGATING 11 days ago - at 12/15/2025 02:42PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 12/15/2025 02:14PM

We are investigating an increase in SDK error rates affecting a small portion of requests, currently estimated at less than one percent. SDKs will automatically retry these errors, so the primary customer impact is expected to be longer SDK initialization times rather than request failures. We believe the issue is related to an ongoing incident affecting one of our vendors. Our team is actively working to mitigate the impact and will provide additional updates as more information becomes available.

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