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Outage in LaunchDarkly

Delayed processing of Session Replay and Error data

Resolved Minor
April 06, 2026 - Started 10 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

LaunchDarkly experienced delayed processing of Session Replay and Error event data for 1.1 hours due to elevated database utilization. Customers observed temporary delays in session and error data appearing in the LaunchDarkly UI, though all incoming data was queued rather than lost. The issue was resolved by addressing the database utilization problem, and all queued events were successfully processed.

We are currently experiencing a delay in processing Session Replay and Error event data. Incoming data is being queued and will be processed — no data has been lost. Customers may observe a temporary lag in session and error data appearing in the LaunchDarkly UI. We have identified the root cause as elevated database utilization and are actively working to resolve the backlog. We will provide updates as processing returns to normal.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/06/2026 07:02PM

The delayed processing of Session Replay and Error event data has been resolved. All queued events have been processed and data ingestion is operating normally. No data was lost during this incident. Thank you for your patience.

MONITORING 10 days ago - at 04/06/2026 06:40PM

The delayed processing of Session Replay and Error event data has been resolved. All queued events have been processed and data ingestion is operating normally. No data was lost during this incident. Thank you for your patience.

IDENTIFIED 10 days ago - at 04/06/2026 06:15PM

We have identified the cause of the delayed Session Replay and Error event processing and a fix is in progress. The backlog is actively decreasing. No data has been lost — all queued events will be processed.

IDENTIFIED 10 days ago - at 04/06/2026 05:58PM

We are currently experiencing a delay in processing Session Replay and Error event data. Incoming data is being queued and will be processed — no data has been lost. Customers may observe a temporary lag in session and error data appearing in the LaunchDarkly UI.

We have identified the root cause as elevated database utilization and are actively working to resolve the backlog. We will provide updates as processing returns to normal.

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