LaunchDarkly experienced elevated streaming errors in the Europe region for 6.2 hours, caused by an infrastructure issue that affected the Streaming API. Customers using streaming server-side SDKs experienced longer than normal initialization times or timeouts when connecting to the service. The issue was resolved after implementing a fix that restored normal streaming SDK connectivity.
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This incident has been resolved.
We've implemented a fix and have mitigated impact as of 8:35am PT. Streaming SDKs should be able to connect successfully at this time.
We're continuing to address the root cause of the elevated error rate. Server SDKs may require additional time to initialize while requests are retried.
We're identified an infrastructure issue causing elevated error rates and are working on a fix.
We are investigating elevated error rates for streaming initialization in the Europe region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.
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