LaunchDarkly.com and its documentation site were unavailable for some users for approximately 6 hours, while the core web application and flag delivery remained fully operational throughout. The issue disproportionately affected users in the San Jose and Los Angeles regions, requiring a separate targeted fix after the majority of users regained access. Full access was restored across all affected regions once the root cause was identified and resolved.
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We're now seeing restored access in the affected regions.
We've identified the source of the problem for areas that were still seeing issues with the LaunchDarkly.com and docs and have a solution in place. We are now monitoring to ensure everything is resolved.
Incident seems to be resolved for the majority of users, however, we are continuing to see some issues for in the San Jose and Los Angeles region. We're working to remediate for these regions.
A fix has been implemented and monitoring the results.
LaunchDarkly web application and flag delivery unaffected, but documentation and LaunchDarkly.com are unavailable for some users. A fix is on the way.
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