Outage in LaunchDarkly
Investigating - Known Impact
Resolved MinorIncident Report
Summary AI Generated
LaunchDarkly's Observability Traces were missing for all customers from July 30th at 5:16 PM PT through July 31st at 10:59 AM PT, lasting approximately 5.2 hours before resolution. Observability Logs and Metrics were unaffected throughout the incident. The root cause was identified, missing trace data was fully recovered, and the incident was resolved by July 31st at 3:54 PM PT.
All customers are experiencing missing Observability Traces starting July 30th at 5:16pm PT. We are investigating and will provide updates as they become available. Trace data is not lost and we are working to recover it.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/31/2026 10:54PM
The issue with Observability Traces has been resolved. Missing trace data has been recovered.
MONITORING
8 days ago - at 07/31/2026 09:58PM
The issue with Observability Traces has been identified and a fix has been implemented. We have recovered most trace data that was missing from July 30th 5:16pm to July 31st 10:59am PT. We will resolve the incident once we fully complete data recovery (expected to complete by 5pm PT).
IDENTIFIED
8 days ago - at 07/31/2026 05:59PM
Customers are experiencing missing Observability Traces ingested from July 30th 5:16pm until July 31st 10:59am PT. Observability Logs / Metrics are unaffected.
We have identified the issue and are continuing our work to recover the missing Traces data.
INVESTIGATING
8 days ago - at 07/31/2026 05:44PM
All customers are experiencing missing Observability Traces starting July 30th at 5:16pm PT. We are investigating and will provide updates as they become available. Trace data is not lost and we are working to recover it.
Latest LaunchDarkly outages
Elevated errors on server-side SDK streaming connections - about 21 hours ago
Delay in Session Replay and Error ingest - 11 days ago
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