Outage in LaunchNotes

Services are unresponsive

Resolved Major
September 04, 2025 - Started about 2 months ago - Lasted about 5 hours

Incident Report

The application is currently responding 500. We are investigating and will update when we have more information.
Components affected
LaunchNotes Embed applications LaunchNotes API LaunchNotes Management App LaunchNotes Published pages LaunchNotes Slack Control App

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Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 09/04/2025 05:44PM

A fix has been implemented and we are monitoring the system.

INVESTIGATING about 2 months ago - at 09/04/2025 04:51PM

The application is currently responding 500. We are investigating and will update when we have more information.

Latest LaunchNotes outages

Customer pages experiencing TLS errors when loading - 3 months ago
Embed not rendering - 6 months ago
Degraded notifications performance - 10 months ago
Schedule announcement time picker crashes management app - about 1 year ago
Duplicate Notifications for Users (Internal Roadmap weekly roundup email) - over 1 year ago

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