Outage in Layer27

East2 Veeam Backup and Replication

Resolved Minor

August 01, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing a disruption in our East 2 Backup services that is impacting the following services: * Backup & Replication Services During this time Backup Copies to the East 2 cloud will fail. Our engineering team is actively troubleshooting this issue and we will provide further updates as they are made available. If you have any questions please contact us at support@layer27.com.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/01/2023 08:59PM

A fix has been implemented and services are operational. Our Protect team is continuing to monitor the situation for any further issues. If you have any questions contact us at https://portal.layer27.com or via e-mail at support@layer27.com.

IDENTIFIED over 2 years ago - at 08/01/2023 06:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 08/01/2023 05:12PM

We are currently experiencing a disruption in our East 2 Backup services that is impacting the following services:

* Backup & Replication Services

During this time Backup Copies to the East 2 cloud will fail. Our engineering team is actively troubleshooting this issue and we will provide further updates as they are made available. If you have any questions please contact us at support@layer27.com.

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