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Outage in LeadConnector

CRM Conversations Tab Not Loading

Resolved Minor
March 16, 2026 - Started 3 days ago - Lasted 20 minutes

Incident Report

Summary AI Generated

The LeadConnector CRM experienced an issue where the Conversations tab failed to load for some users. Multiple users reported being unable to access this functionality within the CRM interface. The engineering team investigated and resolved the problem within 20 minutes.

We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available.

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source IsDown Service outage affecting calls and chats Reports started about 1 hour before official outage was reported

Users report inability to load conversations and make calls, suggesting a widespread service disruption affecting multiple communication channels.

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