Outage in LeadSimple

Ongoing AWS Service Disruption

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 23 hours
Official incident page

Incident Report

We’re currently experiencing partial service disruption due to a widespread AWS outage affecting our infrastructure provider. This may impact some users’ ability to access or perform certain actions within LeadSimple. Our systems remain stable, and we’re actively monitoring the situation while AWS works to resolve the issue. We’ll continue to provide updates as more information becomes available.
Components affected
LeadSimple App LeadSimple Website LeadSimple Email Delivery LeadSimple Outbound SMS LeadSimple Outbound Phone Calls LeadSimple Notifications LeadSimple Lead Imports LeadSimple Enterprise Dashboard LeadSimple Twilio SMS LeadSimple Twilio MMS LeadSimple Twilio TwiML LeadSimple AWS cloudfront

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/21/2025 12:59PM

This incident has been resolved.

MONITORING 3 months ago - at 10/20/2025 02:28PM

We’re currently experiencing partial service disruption due to a widespread AWS outage affecting our infrastructure provider. This may impact some users’ ability to access or perform certain actions within LeadSimple.

Our systems remain stable, and we’re actively monitoring the situation while AWS works to resolve the issue. We’ll continue to provide updates as more information becomes available.

Latest LeadSimple outages

VoIP Service disruption - 3 months ago
Degraded performance in search - 6 months ago
LeadSimple application down. Customers reporting application slowness and 503 gateway errors. - 7 months ago
Reports of slow running queries - request timeout - 9 months ago
Intermittent Twilio Voice Outages Impacting Calls and SMS - 10 months ago

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