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Outage in Lean Library

Missing References

Resolved Minor
September 27, 2025 - Started 7 months ago - Lasted 5 days
Official incident page

Incident Report

We are aware that Lean Library Workspace users have recently experienced login issues, and references may not be displaying as expected. Our technical team has now restored service, and the system is currently re-indexing all references added since the outage began. While this re-indexing is ongoing, users may not see their recently added references in their search results. Once this process is complete, we expect that references, highlights, and notes should be available as normal. As of Sep 27, 10:45 the indexing process has now been fully completed. References, highlights, and notes are displaying as expected.

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RESOLVED 7 months ago - at 10/02/2025 02:09PM

We are aware that Lean Library Workspace users have recently experienced login issues, and references may not be displaying as expected. Our technical team has now restored service, and the system is currently re-indexing all references added since the outage began. While this re-indexing is ongoing, users may not see their recently added references in their search results. Once this process is complete, we expect that references, highlights, and notes should be available as normal.

As of Sep 27, 10:45 the indexing process has now been fully completed. References, highlights, and notes are displaying as expected.

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