Outage in LeanIX

Delayed processing of fact sheet updates in the inventory

Resolved Minor
October 08, 2025 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

Some users in the DE region may experience delayed processing of fact sheet updates in the inventory. Our team is working to identify the root cause and implement a solution. We will send an additional update in 2 hours.
Components affected
LeanIX EAM

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/09/2025 10:04AM

This incident has been resolved. We appreciate your patience and understanding.

MONITORING 2 months ago - at 10/09/2025 07:32AM

We have implemented a fix and continue to monitor the processing delay.

INVESTIGATING 2 months ago - at 10/08/2025 01:55PM

We are continuing to investigate the issue.

We will send an additional update tomorrow at 8 am UTC.

INVESTIGATING 2 months ago - at 10/08/2025 11:36AM

We are continuing to investigate the issue.

We will send an additional update in 2 hours.

INVESTIGATING 2 months ago - at 10/08/2025 08:14AM

Some users in the DE region may experience delayed processing of fact sheet updates in the inventory. Our team is working to identify the root cause and implement a solution.

We will send an additional update in 2 hours.

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