Outage in Leanplum

Degraded System Performance

Resolved Major

June 12, 2025 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing a full platform outage. We apologize for the inconvenience and will update this status page as soon as we have determined the root cause.

Components affected

Leanplum API Leanplum Push Notifications Leanplum Reports Leanplum Email Leanplum Dashboard

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/12/2025 10:42PM

The platform outage has been resolved and the dashboard is fully operational.

MONITORING 10 months ago - at 06/12/2025 09:36PM

As most of the GCP services went up, our systems started working as well. We are still monitoring them while facing some degraded api performance. Otherwise, everything should be operational by now.

IDENTIFIED 10 months ago - at 06/12/2025 07:27PM

Update - We are currently observing a large-scale internet disruption impacting various services globally including Leanplum.

Google Cloud is undergoing a significant outage (https://status.cloud.google.com/). These issues are currently impacting all our services.

We are actively monitoring the situation and will share more updates as they become available.

INVESTIGATING 10 months ago - at 06/12/2025 07:07PM

As of now, we are suspecting the google outage to https://status.cloud.google.com/ to be causing our problems

INVESTIGATING 10 months ago - at 06/12/2025 06:46PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 06/12/2025 06:41PM

We are currently experiencing a full platform outage. We apologize for the inconvenience and will update this status page as soon as we have determined the root cause.

Latest Leanplum outages

Degraded System Performance - 4 months ago

Degraded System Performance - 9 months ago

Degraded System Performance - over 1 year ago

Message Delivery Delay - almost 2 years ago

Campaign result and overview page delays - almost 2 years ago

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