Outage in Leanplum

Degraded System Performance

Resolved Major
June 12, 2025 - Started 5 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing a full platform outage. We apologize for the inconvenience and will update this status page as soon as we have determined the root cause.
Components affected
Leanplum API Leanplum Push Notifications Leanplum Reports Leanplum Dashboard Leanplum Email

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/12/2025 10:42PM

The platform outage has been resolved and the dashboard is fully operational.

MONITORING 5 months ago - at 06/12/2025 09:36PM

As most of the GCP services went up, our systems started working as well. We are still monitoring them while facing some degraded api performance. Otherwise, everything should be operational by now.

IDENTIFIED 5 months ago - at 06/12/2025 07:27PM

Update - We are currently observing a large-scale internet disruption impacting various services globally including Leanplum.

Google Cloud is undergoing a significant outage (https://status.cloud.google.com/). These issues are currently impacting all our services.

We are actively monitoring the situation and will share more updates as they become available.

INVESTIGATING 5 months ago - at 06/12/2025 07:07PM

As of now, we are suspecting the google outage to https://status.cloud.google.com/ to be causing our problems

INVESTIGATING 5 months ago - at 06/12/2025 06:46PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/12/2025 06:41PM

We are currently experiencing a full platform outage. We apologize for the inconvenience and will update this status page as soon as we have determined the root cause.

Latest Leanplum outages

Degraded System Performance - 4 months ago
Degraded System Performance - 12 months ago
Message Delivery Delay - over 1 year ago
Campaign result and overview page delays - over 1 year ago
Data Freshness Delay - over 2 years ago

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