Outage in Learnerbly

Application not loading

Resolved Major
July 25, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We're experiencing an elevated level of API errors and are currently looking into the issue. This issue is causing the web app to fail.
Components affected
Learnerbly Web App Learnerbly API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/25/2023 04:08PM

We think the impact from the issue is over.

MONITORING over 1 year ago - at 07/25/2023 03:39PM

We have released a fix to our API to restore service, and now believe the web app and API are both running as expected.

INVESTIGATING over 1 year ago - at 07/25/2023 03:10PM

We believe we are experiencing an outage as a side-effect of an outage with Honeycomb, one of our monitoring tools. We are investigating how we can reduce the knock-on effect of this dependency within our platform.

We will share an update in the next hour.

INVESTIGATING over 1 year ago - at 07/25/2023 02:16PM

We're experiencing an elevated level of API errors and are currently looking into the issue. This issue is causing the web app to fail.

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