Outage in Learnosity

Issue affecting assessment delivery in VA (us-east-1)

Resolved Major

February 04, 2026 - Started about 19 hours ago - Lasted about 1 hour
Official incident page

Incident Report

As of 18:30 UTC, we are currently experiencing an issue affecting assessment delivery in VA (us-east-1). Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Components affected

Learnosity Loading & Rendering of Reports Learnosity Loading & Rendering of Questions UI Learnosity Loading & Rendering of Assessment UI Learnosity Loading & Rendering of Item / Activity Edit View Learnosity Loading & Rendering of Question Edit View Learnosity Saving of Student responses

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Latest Updates ( sorted recent to last )

RESOLVED about 19 hours ago - at 02/04/2026 07:15PM

As of 19:12 UTC, traffic has returned to normal and everything remains stable. We have resolved the incident affecting assessments in VA (us-east-1).

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.

MONITORING about 19 hours ago - at 02/04/2026 06:55PM

As of 18:52 UTC, the Learnosity System Engineering team has put a fix in place. We will continue to monitor for some time to ensure a stable recovery, but all services are operational again.

Learnosity Support and Systems Engineering teams will continue to actively monitor the issue, and will follow on with an update and resolution as soon as possible.

IDENTIFIED about 19 hours ago - at 02/04/2026 06:34PM

As of 18:30 UTC, we are currently experiencing an issue affecting assessment delivery in VA (us-east-1).

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

source IsDown Possible Outage Indicated by User Reports Reports started 4 minutes before official outage was reported

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