Outage in Ledger
Add funds to card via Ledger Wallet application failing
Minor
May 19, 2026 - Started 4 days ago
Official incident page
Official incident page
Incident Report
We have been made aware of an issue where users are experiencing issues when attempting to add funds to a card within Ledger Wallet application, with Bitcoin (BTC), Ethereum (ETH) and stablecoins (and may potentially occur for other cryptocurrencies as well). Instead of being able to sign transaction on device and add funds, users are seeing "data length exceed 256 bytes limit" error message.
For workaround instructions and manual update steps, please refer to our Help Center Article
Latest Updates ( sorted recent to last )
INVESTIGATING
4 days ago - at 05/19/2026 01:20PM
We have been made aware of an issue where users are experiencing issues when attempting to add funds to a card within Ledger Wallet application, with Bitcoin (BTC), Ethereum (ETH) and stablecoins (and may potentially occur for other cryptocurrencies as well). Instead of being able to sign transaction on device and add funds, users are seeing "data length exceed 256 bytes limit" error message.
For workaround instructions and manual update steps, please refer to our Help Center Article
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