Outage in Legora
Elevated agent error rate in the AU Region
Resolved Minor
September 15, 2026 - Started 16 days ago
- Lasted about 4 hours
Incident Report
Customers using the AU instance may be unable to send messages or receive agent responses. We are investigating and working to restore service.
Components affected
Legora AU instanceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
16 days ago - at 09/16/2026 05:11AM
We continue to work to resolve the issue. We have identified a path to resolution and are carrying out the steps needed to restore service.
IDENTIFIED
16 days ago - at 09/16/2026 03:28AM
We identified the cause of the increased increased error rate with Agent responses in the AU Region and are actively working to resolve the issue.
INVESTIGATING
16 days ago - at 09/16/2026 01:58AM
Customers using the AU instance may be unable to send messages or receive agent responses. We are investigating and working to restore service.
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