Increased error rate in EU region

Chat histories currently unavailable in EU. We're working to restore them as quickly as possible.

We mitigated the increased increased latency and error rate in the EU region and are now monitoring the system. Agent chat histories are currently unavailable.

We identified the cause of increased slowness and error rates (including failing to log in) in the EU region and are actively working to mitigate it.

We identified the cause of the increased error rate in the eu region and are actively mitigating it.

As an effect of this chat history is temporarily not visible in the app.

We mitigated the increased increased error rate and are monitoring the system.

We identified the cause of the increased increased error rate in the eu region and are actively mitigating it.

As an effect of this chat history is temporarily not visible in the app.

We are investigating reported slowness for some customers on the EU instance.