Outage in Lemonway

Outage Identified on Online Onboarding validation

Resolved Minor
April 24, 2025 - Started 10 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Since 2025-04-23 2PM CET an error occurred and led to online onboardings staying in pending status (account not validated, wallet not created) Our Team has identified the root cause and is working hard to get things back up and running. We appreciate your patience and we will update you as soon as possible. We are really sorry for the inconvenience it might cause.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/24/2025 06:51PM

The incident has been resolved

IDENTIFIED 10 days ago - at 04/24/2025 04:29PM

Since 2025-04-23 2PM CET an error occurred and led to online onboardings staying in pending status (account not validated, wallet not created)

Our Team has identified the root cause and is working hard to get things back up and running. We appreciate your patience and we will update you as soon as possible.

We are really sorry for the inconvenience it might cause.

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