Outage in Lemonway

[Production] - Issue on money out issuing

Resolved Major
April 29, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

Dear partners, We are currently experiencing issues on money out Our technical team is investigating the point.
Components affected
Lemonway BackOffices

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/29/2025 01:29PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 04/29/2025 09:02AM

Dear customers,

The root cause of the issue has been identified and a fix is on the way.

While the fix is deployed, you may suffer from a one minute downtime on your payment endpoints. Unfortunately, this is unavoidable.

Thank you for your patience and understanding.

Lemonway's Production Team.

INVESTIGATING 6 months ago - at 04/29/2025 08:27AM

Dear partners,

We are currently experiencing issues on money out

Our technical team is investigating the point.

Latest Lemonway outages

Sandbox Latency Issues - about 1 month ago
[Card Payments] - Disruption - about 2 months ago
Credit Processing Delay - about 2 months ago

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